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Posted on: June 18, 2018

Cellular based meter reading system

celluar meter

Last year the City of Sansom Park began upgrading water meters to a cellular-based meter reading system. This new system allows water meters to be read remotely using cellular-based technology that will interface directly with the City’s utility billing system; increasing efficiency, improving leak detection, and allowing the City to provide better service to our customers.

The meters are now being equipped with cellular endpoints, allowing you, the water customer, to monitor your water usage online via “EyeOnWater” - a secure website and Smartphone app that allows you direct and secure access to your water usage data. With these tools, you are now able to view your hourly usage activity, gain greater understanding and control of the amount of water you use. You are also able to establish alerts–including identifying potential leaks. To create your personalized “EyeOnWater” online account visit www.eyeonwater.com/ signup. Or download the free mobile app, “EyeOnWater” available through the App Store or Google Play Store. You will need the following information to register for an online account:

  • Your zip code
  • Your utility account number, include the dashes
  • An email address

This only applies to those who have been upgraded to the cellular-based meter reading system; if you haven't been upgraded, you will be.   This is a four (4) year project to change out meters throughout the city.



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